Privacy Policy

PRIVACY POLICY

Last updated: April 17, 2026

This Privacy Notice for ENTEC TECH SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:

• Visit our website at https://www.entectech.com
• Engage with us in other related ways, including any sales, marketing, or events

Data Controller Identity: The Data Controller responsible for your personal information is ENTEC TECH SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, registered in Warsaw, Poland.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and how we protect your information. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@entectech.com.

1. WHAT INFORMATION DO WE COLLECT?

Information you provide directly:

We collect information you voluntarily provide when you contact us via an online enquiry, including your name, email address, phone number, and any message content. Providing your personal data is voluntary, but necessary for us to respond to your inquiry and provide our Services.

Automatically collected information:

When you visit our website, we automatically collect certain information about your device and how you interact with our Services, including IP address, browser type, operating system, pages visited, and time spent on pages.

2. HOW DO WE USE YOUR INFORMATION & LEGAL BASIS

Under the General Data Protection Regulation (GDPR), we must have a valid legal basis to process your personal data. We use your information for the following purposes:

• To respond to your inquiries and provide customer support: Processing is necessary to take steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR) or based on our legitimate interest to communicate with potential clients (Art. 6(1)(f) GDPR).
• To analyze how our Services are used to improve functionality: Processing is based on our legitimate interest to operate and improve our business (Art. 6(1)(f) GDPR), or your explicit consent when utilizing non-essential tracking cookies (Art. 6(1)(a) GDPR).
• To comply with legal obligations: Processing is necessary for compliance with legal obligations to which we are subject (Art. 6(1)(c) GDPR).

3. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience. This includes essential cookies for site functionality, analytics cookies to understand usage, and preference cookies to remember your settings. You have the right to manage your cookie preferences at any time.

4. DATA STORAGE AND WHO WE SHARE YOUR INFORMATION WITH

We do not sell your personal information. We may share information with trusted service providers who assist us in operating our website and conducting our business, under strict data processing agreements.

Where your data is stored:

Your personal data is stored securely on servers located entirely within the European Economic Area (EEA), specifically in Poland and Germany. Because this data does not leave the EEA, it remains fully protected under GDPR standards.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required by law.

• Contact information and correspondence from inquiries are retained for one year after our last communication.
• Website analytics data is retained for twelve months.

6. YOUR PRIVACY RIGHTS

Under the GDPR, you possess specific rights regarding your personal data. You have the right to:

• Access the personal data we hold about you.
• Rectify (correct) any inaccurate or incomplete data.
• Erasure (the right to be forgotten), requesting that we delete your data.
• Restrict the processing of your personal data under certain conditions.
• Data Portability, requesting a copy of your data in a machine-readable format.
• Object to our processing of your data, particularly regarding marketing or processing based on legitimate interests.
• Withdraw consent at any time, if we are processing your data based on your consent.

To exercise any of these rights, please contact us at info@entectech.com.

Right to Complain:

If you believe we are unlawfully processing your personal data, you also have the right to lodge a complaint with your local data protection supervisory authority. In Poland, this is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych - PUODO).

7. SECURITY OF YOUR INFORMATION

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet is 100% secure.

8. CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated 'Last updated' date.

9. CONTACT US

If you have questions about this Privacy Notice or wish to exercise your rights, please contact the Data Controller: